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USSD: MTN, Banks Continue Talks

Talks between Mobile telecommunication company, MTN and Nigerian banks over the Unstructured Supplementary Service Data (USSD) charges have not been concluded.

ALEDEH News had reported that MTN and the banks will meet on Tuesday to address the dispute, however, industry sources disclosed that the meeting actually held on Wednesday and was still not concluded.

Banks had disconnected MTN for reducing their commission on USSD airtime from 4.5 percent to 2.5 percent. This prevented millions of subscribers from accessing their banking apps and recharging their phones through the USSD on Friday.

The issue was later resolved after the Minister of Communications and Digital Economy, Isa Pantami intervened.

MTN Chief Executive Officer, Karl Toriola had said “in an attempt to resolve the current USSD recharge impasse, given the intervention of our regulators, we hereby agree that the banks revert to the status quo of 4.5 per cent commission.”

USSD: MTN, Banks Continue Talks

Meanwhile, the telecommunication company has signed up some fintechs, which includes CWG’s bill presentment platform tagged Billsnpay, to sell airtime to its customers.

Billnpay platform can also be used for estate levies, school fees, contributions, donations, faith-based payments, and fundraising initiatives.

MTN explained that the selection of alternative platforms like Billsnpay is for the benefit of its customers who have been greatly inconvenienced by the service suspension from the banks.

“We now have alternative channels such as BillsnPay, Flutterwave, Jumia Pay, OPay, Kuda and Carbon for accessing MTN services electronically,” said Funso Aina, Senior Manager, External Relations at MTN Nigeria in a statement.

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